Algorithm Governance – questions you should be asking to protect customers

Presented by Ashish Ahulwalia and Marcello Negro at the 2020 Personal Lines Pricing & Analytics webinar.

As our reliance on algorithms and automation grows, traditional operational controls and governance frameworks need to adapt to maintain effective control. In this presentation, Ashish and Marcello consider some of these issues through the customer lens, and pose some questions for insurance pricing and analytics professionals to consider.