The secret weapon to better understand your customers
Customers are more empowered, more discerning, more fickle and more connected than ever. Knowing who your customers are and how best to engage them is critical.
Data is your secret weapon to building customer intimacy. At Finity, we help you understand your customers better – how to get them, grow them and keep them by showing you how your data adds value, how you can extract that value and effectively use it.
Our expert team of actuaries, data scientists, and statisticians – will give you valuable customer insights to grow revenue, enhance operational capabilities, manage enterprise risks and compliance mandates and make better business decisions.
Finding your best customers
Finity’s customer micro-segmentation product, Defin’d offers unique insights into your customers, prospects and markets with its ability to segment the Australian population by precise demographic characteristics, social nuances and purchasing behaviours.
How Clients are using … Customer Analytics
Building customer lead prioritisation solutions using a combination of internal and external datasets
Using population and sociodemographic data to understand market positioning across key customer segments, and developing differentiated acquisition and marketing strategies
Prioritising and driving retention activities toward high-value actions by formulating an understanding of natural customer behaviours as well as understanding the impact of making customer offers and pinpointing the best time and segments to direct those offers toward
Ash Ahluwalia
Ph +61 8252 3373
Mobile +61 410 883 627
ashish.ahluwalia@finity.com.au
Aaron Cutter
Ph +61 2 8252 3321
Mobile +61 417 527 204
aaron.cutter@finity.com.au