What will the ‘new normal’ look like for the travel industry in a post COVID-19 world?
Our Travel insurance expert, Danielle Casamento, discusses the shift in customer expectations and travel behaviour and outlines what insurers should be thinking about now including the non COVID-19 challenges the industry is facing.
After an unprecedented FY20, Finity's Optima 2020 examines the state of the General Insurance industry, explores key market trends and presents forecasts for the future. Lead author of Optima, Andy Cohen outlines some of what the publications covers and how the General Insurance industry has been impacted by FY20 events.
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