Privacy Policy

Finity Consulting Pty Limited (ACN 111 470 270) (Finity) is subject to the requirements of the National Privacy Principles (NPPs) which are contained in the Privacy Act 1988 (Privacy Act). The NPPs govern how private sector organisations handle personal information.

Our Privacy Policy sets out how Finity will comply with the NPPs.

1. About Finity

Finity is an actuarial consultancy. We provide a variety of actuarial services to the insurance and accident compensation industry as well as advising organisations that need to manage insurance or self-insured risks or to price products or services

We collect (from a variety of sources) and analyse different types of data to produce actuarial reports and statistics. Sometimes that data includes personal information.

2. Collection of personal information

Under the Privacy Act, personal information means information or an opinion (including information or an opinion forming part of a database) about an individual whose identity is apparent, or can reasonably be ascertained, from that information or opinion.

All personal information collected by Finity is for the purpose of providing professional services to our clients or in conjunction with research into actuarial issues.

a) Information about our clients and other parties

If it is reasonable and practical to do so, we will collect personal information directly from you. This will include contact details and other information relevant to providing services to our client.

We may also collect personal information about you when you attend our seminars, client functions, e-mail or otherwise contact us or if you subscribe to our publications.

Where possible and reasonable, we collect personal information with the person’s knowledge and, where necessary, that person’s consent.

If we collect information from someone else, we will act reasonably to ensure the individual is or has been made aware of the matters listed above, unless certain exemptions under the Privacy Act apply.

b) Information required to perform engagements

In carrying out an engagement, it may be necessary for Finity to obtain from a client personal and sensitive information about the employees of the client or other persons connected with the client’s business (such as policyholders and claimants).

In the case of information required to perform an engagement, we will only collect personal information where it is necessary for the purposes of an engagement. Prior to commencing an engagement, Finity requires clients to authorise the release, collection and retrieval of personal information to Finity. In addition, Finity requires a client to state that it has made, or will make those persons to whom the personal information relates aware that Finity has the information, the reasons for its collection by Finity and that it may be further disclosed to governments or other bodies (where necessary) for the purposes of completing the engagement.

These authorisations and statements form part of Finity’s standard terms and conditions of engagement.

All data including personal information is received on a confidential basis and Finity has appropriate internal arrangements with staff to ensure that the confidentiality of the personal information is protected.

Web-site and Cookies

When you visit our web-site, we (or our service providers) may obtain information from your personal computer that provides your internet address, your domain name (if applicable), the previous sites you have visited and when you visited the web-site.

When you visit the web site, our server attaches a ‘cookie’ to your computer’s memory. This is done to help us store information on how visitors to our web-site use it and the pages that may be of most interest. However, this information is not linked to any information you may provide and cannot be used to identify you.

Storage of personal information

We take reasonable steps to ensure the security of personal information held by Finity against risks such as loss or unauthorised access, destruction, use, modification or disclosure.

The use of personal information

Generally, we will use personal information only for the purposes for which it was collected.

  • The personal information collected by Finity may be used to:
  • provide clients and other parties with our services or with other information requested;
  • manage our relationship with you; and
  • notify you about Finity services or promotions.

If, at any time, you no longer wish to be notified about Finity’s services or promotions, please let us know by contacting us on the details set out at section 9.

Provision of personal information to third parties

Unless we are required to disclose your personal information by law, your personal information will only be seen or used by persons working at or for Finity and our contracted service providers.

We will only disclose your personal information to third parties, without your consent, if permitted by the Privacy Act or authorised by some other law.

It may be necessary for us to transfer personal information we hold about you to an organisation outside Australia. We will transfer information outside Australia in a manner that is consistent with the requirements of the Privacy Act.

Anonymity

We take all reasonable steps to de-identify personal information in reports and work generally. The retention of personal information is subject to the same retention policy as other information in Finity’s possession, that is, material is generally destroyed ten years after its creation unless it is still required for legal reasons or is being retained as an historical record.

Correction of personal information

Under the Privacy Act, you have a right to seek access to your personal information, subject to any exemptions allowed under the Privacy Act.

If you request access to your personal information, you will need to prove your identity. We may also need to inform our client about your request.

You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. Finity’s policy is to consider any requests for access or correction in a timely way.

Contacting us

If you have any questions about this Privacy Policy, if you wish to complain about how we have handled personal information about you or if you wish to access or correct your personal information, please contact Mr David Sandoe,General Manager atFinity, on:

Telephone: (02) 8252 3327
Address: Finity Consulting Pty Ltd
Level 7
155 George Street
SYDNEY NSW 2000
Email:david.sandoe@finity.com.au